Tathastu Refund & Cancellation policy

User can cancel order anytime before order delivered to him/her.  On order cancellation, complete paid amount will be refunded immediately to the user if any.  Tathastu takes stringent measures to ensure that the items delivered to our customers in perfect condition. However, there is very rare possibility that a wrong item is delivered to you, in such a case, we will initiate replacement of the item at no extra cost, provided that the request for replacement or return of item is made within 24 hours from the time of receipt of item. There is also a remote possibility that the item may be damaged during transit, please do not accept if the packaging is torn/ tampered/ damaged. Usually the outer packaging reflects and gets damaged before the inner product is damaged therefore please verify the product condition in the presence of the courier staff and avoid taking delivery if the product is damaged. Reporting of damages subsequently shall not be entertained, kindly understand and co-operate. In such circumstances, please get in touch with our Customer Service Team who will guide you on the process for the same at +91-8806234361 (between 10 am to 9 pm IST) and also write to us at info@tathastu.fashion

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